ONGOING PROPERTY MANAGEMENT
It is our duty as your Property Manager to ensure that the tenant is well educated as to what is expected of him/her under the Residential Tenancy Agreement from the regular maintenance of lawns and gardens, to the payment of rent monies, to the behaviour of visitors to the property, or the control of noise. We manage the tenant for you ensuring as much as possible that the terms of the Residential Tenancy Agreement are complied with.
DISPUTES WITH TENANTS
Disputes between owners and tenants are not uncommon, but if handled with professionalism and diplomacy most can be solved expediently. Most disputes arise over rent increases, repairs and rental bond matters.
Initially of course, the property manager acts as a negotiator in discussions between the owner and the tenant. If all avenues are exhausted and the parties have not been able to agree, it may be necessary to apply for a Residential Tenancies Tribunal hearing. The Tribunal is an independent third party which will hear the dispute and make a decision on the matter.
ROUTINE INSPECTIONS
Included in our management are periodic inspections of your property. Each time your property is inspected it is then allocated a future month for the next routine inspection. Following the inspection, you will receive a detailed routine inspection report detailing the condition of your property and any recommended routine maintenance or future optional work (such as re-painting or re-carpeting). We welcome any comments on the inspection.